FAQ

FAQ

1. How long do I have to wait to receive the bags?

• We ship all orders within 1 – 2 business days. Our warehouse is located in Poland and all deliveries are made from there.
  The delivery time is:
  – within 3-4 business days – by courier
  – within 3-5 business days – by mail 

2. Can you met orders for large quantities of bags?

• Yes. We have over 3,000,000 bags. We execute also very large orders.
  
   

3. How much does the shipment cost at your store?

• In order to see the shipment cost, add a product to your cart.
  
  

4. Do I have to log in to your store to submit an order?

• No, you can also make a purchase as a guest.
  
   

5. Assuming I am a VAT EU payer, can I receive a 0% VAT invoice?

• Yes, we have a VAT EU number. If you have a VAT EU number as well,
  you can make purchases at our store without paying VAT. In order to do this,
  please contact us at office(at)organza-bags.co.uk before submitting your order. 

6. Can I pay for the order upon delivery?

• · Unfortunately, with regard to intra-EU transactions it is not possible to pay upon delivery. 

7. Can I return the products without any reason?

• Yes, you can return the products within 100 days from the delivery date without any reason. 

8. Will Any other fees be added after receiving the delivery from Poland to the UK?

• No, based on the European agreement on intra-EU transactions, no duty nor any other fees are added.