FAQ
1. How long do I have to wait for receiving the bags?
- We ship all orders within 1 – 2 business days. Our warehouse is located in Poland and all deliveries are made from there.
The delivery time is:
– within 3-4 business days – courier
– within 3-5 business days – via mail
2. Do you execute orders for large amounts of bags?
- Yes. We have over 3 000 000 bags. We execute also very large orders.
3. How much does the shipment cost at your store?
- In order to see the shipment cost, add a product to your cart.
4. Do I have to log in to your store to submit an order?
- No, you can make a purchase as a guest.
5. Assuming I am a VAT EU payer, can I receive a 0% VAT invoice?
- Yes, we have a VAT EU number. If you have a VAT EU number as well,
you can make purchases at our store without paying VAT. In order to do this,
please contact us at office(at)organza-bags.co.uk before submitting your order.
6. Can I pay for the order upon delivery?
- · Unfortunately, with regard to intra-EU transactions it is not possible to pay upon delivery.
7. Can I return the products without motivation?
- Yes, you can return the products within 100 days from the delivery date without motivation.
8. Will Any other fees be added after receiving the delivery from Poland to UK?
- No, based on the European agreement on intra-EU transactions, no duty nor any other fees are added.