Satisfied or your money back
Right to cancel
You have the right to cancel your purchase of an item without having to give a reason within 100 days beginning the day after the day on which you received the goods.
You must notify us of your cancellation in writing or in another durable medium by e-mail to our contact page or to our contact address: [email protected]
If you are in possession of the goods you are under the duty to retain the ítem and take reasonable care of them. You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or if the item is damaged or defective) as soon as possible.
Once you have notified us that you wish to cancel the contract, any sum debited to us from your credit card will be recredited to your account as soon as possible and in any event within 30 days of your cancellation.
- If you return the goods to us because you have cancelled your purchase before has been shipped, we will process the refund within 30 days after you have given notice of your cancellation. In this case, we will refund the price of the goods in full. If you return an ítem to us within 30 days after receipt (cooling-off period), we will refund the cost of the item to you once this can be registered in our Returns department.
- If you are not satisfied with a product for any reason beyond our responsibility, you can send it back to us at your expense. Once we receive the product and confirm it has been returned to us in unused/unworn conditions and with the original labels and packaging, we will refund the amount you paid for the product, not including any of the generated postage costs.
- If we delivered a different product or size than the one you stated in your order, we will organise a collection for it at our expense. Once we receive the product and confirm it has been returned to us in unused/unworn conditions and with the original labels and packaging, we will refund the amount you paid for the product and shipping.
We will refund any money received from you using the same method originally used to pay for your purchase.
You must notify us of your cancellation in writing to our Customer Enquiry Form, if you are already in possession of the goods.
While you do not need to give us any reason for cancelling your contract and nor will you have to pay any penalty, it is essential that you return the goods to us in the same condition in which you received them. You have a legal obligation to take reasonable care of the goods while they are in your possession.
Model Cancellation Form
Moziu Daniel Mochnal
NIP: PL 615-194-34-12
hereinafter referred to as: Moziu Daniel Mochnal
e-mail: [email protected]
tel. +48 574 441 577
|Model Cancellation Form|
| I / we (*) hereby give notice that I / we (*) cancel
my / our (*) contract of sale of the following goods (*) / for the supply of the following service (*),
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate